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About Pillar Insurance, LLC

About Us

About Pillar Insurance, LLC

Mission Statement

At Pillar Insurance, our mission is to protect and empower businesses by providing expert insurance solutions, industry-specific insight, and uncompromising service. We are dedicated to building long-term relationships with our clients and carrier partners, grounded in trust, professionalism, and performance. As a pillar of strength in the communities we serve, we strive to help businesses thrive-locally and across all 50 states.

Vision Statement

Our vision is to be the most trusted and respected independent commercial insurance agency in the markets we serve. Pillar Insurance aims to set the standard for professionalism, reliability, and service excellence-helping businesses navigate risk with confidence while fostering strong, partnerships with our clients & carriers. We are building a legacy of protection, performance, and purpose-one relationship at a time.

Core Values

lntegrity, Expertise, Client Commitment and Communication, Partnership, Accountability, and Community

Integrity

We do what's right-even when no one is watching. Trust is the foundation of every client and carrier relationship.

Expertise

With over 20 years in the insurance industry, we provide guidance and insurance solutions that protect what matters most.

Client Commitment and Communication

Our clients are our priority. We listen, communicate clearly, and respond with urgency-delivering unmatched service and support at every step. We believe in being proactive, accessible, and transparent in every interaction.

Partnership

We work collaboratively with carriers and clients alike-valuing long-term relationships over short-term transactions.

Accountability

We take ownership of our work and hold ourselves to the highest standards of professionalism and performance.

Community

Rooted in Memphis, TN but licensed in all 50 states, we support the businesses that fuel local economies and serve communities all across the country.

Company Description

Pillar Insurance is a commercial property and casualty insurance agency based in Memphis, TN. As an independent agency, we proudly serve clients across all 50 states. Our focus is on providing comprehensive insurance solutions to businesses in key industries such as manufacturing, distribution, construction, social service organizations, including mental & behavioral health, drug & alcohol facilities, non-profits, temp staffing, sawmills, sand and gravel hauling operations, and commercial tree trimming businesses. Additionally, Pillar specializes in working with businesses on captive programs to meet the growing desire for many owners looking to have more control over their own insurance future. Our guiding principles are trust, professionalism, expertise, and unparalleled service.